Shipping Policy

Shipping Policy

At Dogfather, we know you want your gear fast. We don't waste time. Here is exactly how we handle shipping to get your order to your door.

Order Processing Time

• All orders are processed, packed, and prepped for shipment within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another email notification the moment your order has shipped and is on the move.

Shipping Times & Delivery

• Once your order leaves our facility, the estimated delivery time is between 4 to 12 business days, depending on your specific region and local postal routes.

• Note: While we pride ourselves on speed, occasional carrier delays or high-volume holiday periods might slightly impact delivery windows. We appreciate your patience.

Tracking Your Order

• When your order ships, we will send you a shipping confirmation email containing your tracking number. Please allow up to 24 hours for the tracking portal to update with your package's active status.

Customs, Duties, and Taxes (International Orders)

• Dogfather is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Lost or Delayed Packages

• We stand behind our shipping process. If you haven't received your order within the 12-business-day window, or if you have any questions about your tracking status, hit us up at dogfatherus@gmail.com with your name and order number. We've got your back and will sort it out immediately.